Privacy and security · Guide

Who can see your photo

You've added a photo to your profile, and want to know who sees it beside your mail, or to stop showing it.

Updated 17 October 20262 minTambém em português

Your photo can appear beside the mail you send to other Clova users, in place of your initials. You choose whether it does, and people at other providers never see it from Clova.

Who sees it

Other Clova users you write to see your photo beside your mail, in their list on a computer, when all of these are true:

  • Show my photo to other Clova users when I email them is ticked, in your profile.
  • The mail is from one of your permanent addresses, never from a one-sender, prefix or temporary one.
  • The mail passed the checks that prove it came from you, so a forged message never carries your photo.
  • You're the only person on your account.

Clova doesn't send your photo with your mail, so people at Gmail and other providers don't see it.

A list of four messages: a bank's logo, a picture from Gravatar, Minoru Mochizuki's photo, outlined, and a shop's initials
Minoru Mochizuki shares a photo, so it's shown beside Minoru's mail.

Show or hide it

  1. Select your name at the foot of the sidebar, or More on a phone, then Profile.
  2. Under Language, tick Show my photo to other Clova users when I email them to show your photo, or untick it to hide it. It's saved straight away.
Language, and under it Show my photo to other Clova users when I email them, ticked
Language, and under it Show my photo to other Clova users when I email them, ticked
Under Language, in your profile.

The checkbox is there only while you have a photo.

Good to know

Where it starts
A photo you add yourself, when you had none, starts out shown. One brought from your Google account, or one you had before this choice existed, starts out hidden.
Changing your photo
The choice you made stays. Removing the photo turns sharing off, and the next photo you add starts out shown again.
Only you can change this
A personal access token can't tick or untick the checkbox.
Other senders' pictures
For senders who aren't on Clova, Clova's server asks Gravatar for their picture with only a hash of their address. A company's logo is shown only when a certificate vouches for it. More in the privacy policy.

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