What's new · Article

A one-sender inbox can now take mail from five senders

When your bank writes from a second domain, or a colleague needs the same address, let them in from the inbox's settings.

Published 17 October 20261 minTambém em português

A one-sender inbox locks to the first sender who writes to it, and bounces everyone else. That's what makes its address safe to give out: if it leaks, nobody else can use it. Until now, that lock held one sender. But some companies write from more than one domain, and some addresses are shared with a colleague.

What's new

An inbox's settings now say who it takes mail from, under Locked to, and let you change it:

  • Edit lets more senders in, up to five: a company by its domain, or a person by their own address. Each can write straight away.
  • × takes one off again.
  • Reset takes them all off, and the next sender who writes locks the inbox again. Clova asks first.

When an inbox has more than one sender, its header says Locked to multiple senders.

See how, step by step

Why five

An inbox that needs more senders than that has outgrown being one-sender. A permanent address takes mail from anyone.

Why not all of gmail.com

Gmail, Outlook and the like are shared by millions of people. Adding one whole would let all of them in, so the lock takes the person's own address there instead.

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